Advance Muffler & Brake Company

  • 4.4 of 5 stars
8 reviews

185 Broadway, Cambridge, MA 02139, us

(617) 354-0101

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
3.3/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
May 21, 2004
I've been using this shop for several years. Steve and Adam are always congenial and helpful. I always felt they were giving me good advice, including telling me when it was time to get rid of the car and move on. My only negative experience with them was after one tune-up when I smelled antifreeze while driving away and pulled over five blocks from the shop to find coolant STREAMING out from the rear of the engine; they claimed there was no way they could have caused this, and after a lot of haggling we ended up splitting the repair costs 50/50. They were understanding of my finances and did what they could to keep my repair costs down -- if anything, I probably would have wanted them to have identified more of the car's problems and to have done more maintenance. But they're affordable and convenient and nice, so I keep going back.
Jan 23, 2004
Advance Tire is the only place I take my car. I have been going there for over 15 years. The owners are honest and friendly and I always am treated with respect. I have recommended them to many people and have always heard about the positive experiences my freinds have had in dealing with Advance Tire.
May 14, 2004
  • N/A
I took my car in because my breaks were making funny noises. Everyone I dealt with at the shop were EXTREMELY professional and courteous. The manager (I think) listen patiently to me ramble on and on about all the things wrong with my car and was able to diagnois my problems despite my incoherent desciption. The shop called me after a couple of hours and again the manager carefuly explain what was wrong with my car in very layman's terms. I would definitely take my car back there and would recommend people to go there.
Nov 09, 2005
I took my honda to advance tire and auto a few months ago for some exhaust work. While they were happy to replace my exhaust pipe, I was not pleased to learn that this would cost ~$600/part + $200/labor. In an auto parts store, the same part would have cost me under $300. So this place is not cheap. Of course, they *did* do a good job and they completed the work quickly (in about a day).
Sep 29, 2006
  • N/A
Quick, to the point, not backed up for six weeks, seem very anxious to please and straightforward. Really seem to know tires and their tradespeople are fast and thorough.
Nov 03, 2006
Very good experience. Friendly, competent, and quick. Very upfront about costs (called a couple times throughout the day for decisions).
Jun 23, 2007
Advance Tire is in the area I work in-- the downside is that they shut the doors and turn out the lights at 5pm on the dot, and they're only open a few hours on Saturdays. But most of the time they've gotten the work done within a day, the prices aren't egregious, and never once have they tried to screw me over-- which is saying something.
Dec 18, 2009
Great place and honest service. They take the time to help you out.

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