Jim Hendrix Automotive

  • 4.9 of 5 stars
2 reviews

145 Saint Matthews Ave, St Matthews, KY 40207, us

(502) 896-9000

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jun 29, 2009
I keep taking my cars to their shop. There must be a reason.
Feb 13, 1999
Can't remember who recommended Shelton but I started going because he was at the Zorn Ave Chevron near my house(yes, I do work for Chevron USA and I wanted to take advantage of our discount on SOME parts (small but it's a discount). When the Ohio flooded in '95? they changed it to a C-store and moved the repair shop to their existing shop on St Matthews Ave. The owner is very nice too. I'm sure the other guys are good but I've just always been to Shelton. One of the first major things I had done was having a fuel injector replaced on my '86 Honda Prelude SI(it was leaking fumes/fuel). He did the repair and 1-2 weeks later I smelled the fumes again. He replaced the other 3, DID NOT CHARGE FOR LABOR and said he probably should have done it since the other 3 were probably old and the new one caused those to give out. Before I found him I was going to Clarksville Honda for repairs--they were pretty good but I got put off when they told me (5 yrs ago) I needed a new transmission for $2000!! Between 2nd & 3rd my auto trans strains before shifting. I had them check it many times before. I drive short distances and agressively so I probably caused it. Everyone had an opinion on repairs. Took it to Shelton, he drained the fluids, and did some maintenance stuff and the charge was very reasonable (can't remember but I was happy w/the price). Mainly, it ran better than it had in several years !!! He did a fuel line return repair for only $50 that someone else would have charged out the yang to replace the whole thing! I could go on and on. My sister now goes to him too. I never feel he is condescending to us as women. He explains everything. I currently have an axel problem that he says I should probably drive with it until the noise bugs me too much. There's no danger so I trust him. I'll probably wait til summer.

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