Auto Experience

  • 5.0 of 5 stars
4 reviews

710 N Buckman St, Shepherdsville, KY 40165, us

(502) 543-8364

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Dec 13, 2005
I was having fuel filter problems with my van and they took it right in, later called and explained what the problem was, fixed it, and I had my van back in just a day. I was impressed with their shop and the fact that they talked to me like a person and not a blonde bombo.
Apr 18, 2006
Always very polite. Explain things really well. Very friendly. I had a fleet of wreckers and they took good care of them. Especially when wreckers are notorious for electrical problems with lights Terry always pulled us thru.
Oct 02, 2003
Nothing fancy here. Mom and Pop operation but very competent, will refer you away if problem is dealer specific or warranty related. You won't want to sit around long and wait, housekeeping is not their primary focus.
Apr 18, 2006
The first time i had ever meet anyone at Auto Experience, It was due to my car not wanting to work at all... I was a bit upset by it not working, so i took it to them and thought ok watch out. But they welcomed me in and talk to me one on one about my car. It took about an hr, maybe hr & ahalf for them to get it fixed but once it was done it was great run almost like new saying that for the old car i had LOL. I never once have been lied to there so i do all of my business there and tell my other friends and family about them. Very smart people who know what they are doing, I would tell anyone go there once and see for yourself, you will thank me for it... Bill & Teresa

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