Auto Alternative

  • 4.9 of 5 stars
3 reviews

2004 North Park Central, NIcholasville, KY 40356, us

(859) 887-5526

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Nov 07, 2011
Nov 24, 1998
I have taken all kinds of hondas to Auto Alternative (an 82 civic, an 82 accord, and more.) They never laughed at me, and they always were able to fix the problem in a cost effective manner, using used parts if I requested them. They send out a newsletter letting customers know more about the folks who work there, and offering discounted services. They also give you a customer survey to fill out with each visit. They are always friendly, never condescending, and extremely skilled!
Jun 07, 2007
Very polite and competent mechanic. First time in my life (I am now 70) i have had to have anyone work on any of my cars and feel I have found a reliable shop.

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