Erpenbeck's Service Center

  • 4.5 of 5 stars
2 reviews

665 Highland Ave, Newport, KY 41075, us

(859) 441-9072

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.5/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jul 16, 1997
I have been using Joe and his garage for over 20 years. He and his mechanics have never failed to find the problem although on a couple of obscure ones they took more than one try. Not bad for 20+ years. Joe has always looked for the least expensive solution where several have been available. He is no longer open on weekends and that is about the only drawback, but he keeps a small staff and doesn't want to push things just to make more money. For his regular customers he will go out of his way to make time to get you in and done when you are in a pinch. My daughter has always found that she has also been well treated and had things explained to her.
Apr 13, 2009
The mechanics at Erpenbeck's are highly skilled. They've fixed our cars many times. If they don't know what is needed, they're honest about it.

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