Ochsner's Garage Service

  • 4.2 of 5 stars
1 reviews

4502 Shelbyville Rd, Louisville, KY 40207, us

(502) 895-1092

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
5.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
N/A
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Sep 26, 2010
When you walk into this shop you'll first notice how incredibly clean and organized the repair floor is - I've never seen another like it. This garage has been in business in the same location, and within the same family, for many decades - just can't argue with that sort of neighborhood record. The mechanics do excellent work. My only hesitation in recommending this garage is price. It is expensive - sometimes very expensive to the point you can't help wondering just what might be what. To be fair, maybe these guys are committed at all times to the best, most complete work possible and charge accordingly. Another shop is across the street a block away, probably another dozen shops in a five mile radius, so no one is forced to take their car here. That people do is just another accolade for this shop. Still, running prices on two repairs (oxygen sensor and a complete brake job) past another mechanic who has proven himself to be very knowledgeable and fair left me wondering.

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