R & W Automotive

  • 2.9 of 5 stars
2 reviews

7506 Fegenbush Ln, Louisville, KY 40228, us

(502) 231-5951

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Offers loaner cars
Loaners
No
Notes
 
They are always honest
3.5/5
They are competent
3.0/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
2.5/5
They respond well when they screw something up
3.5/5
They take the time to explain the problems and necessary repairs
3.5/5
They treat male and female customers in the same manner
2.5/5
They are always honest
3.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
2.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.5/5
Apr 13, 2007
they are a little pricey but worth it. Scott offered to loan his personal suv to my wife to bring me home from the hospital while he was servicing our family car. My first encounter with R & W was about my 1989 Camry. They admitted that they really could not pinpoint the erratic performance problem and gave the car back to me at no charge after having spent several hours on it. R&W only uses oem parts and never replaces used consummable parts even when they are clearly good. For example: One May I had them replace a leaking water pump. Then in June I experienced a blown headgasket. the haedgasket repair required removal of the month old pump. R&W replaced it with new as a part of the repair at no additional charge for the part. (yes the bill was itemized.)
Nov 07, 2011

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