Roppel's Auto Service Center Okolona

  • 5.0 of 5 stars
1 reviews

7306 Preston Hwy, Louisville, KY, KY 40219, us

(502) 964-0363

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Radiator work
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 23, 2009
My first experience with Roppel's was when our 1997 Honda CR-V needed a new radiator. The total charges from Roppel's were approx. $300 less than a nearby competitor (this was for the radiator, hoses, and belts). I was very pleased with the work, the price, and the friendliness of the staff. The next time I took the same vehicle there was for a rattle under the vehicle. It was a loose heat shield, and they made the repair at no charge. I was very willing to pay for their time and effort, but they declined. The last visit there was to have the brakes inspected (same vehicle). I had felt certain that the front brakes were shot, but the mechanic said approx. 50% of the pads were left and the rotors looked fine. He could have very easily told me that pads and rotors needed to be replaced since I had thought they were gone, but they were completely honest, AND they did not charge for the brake inspection / cleaning / adjustment. Again, I was very willing to pay for their time. I am very impressed with this shop so far and plan on taking my 2001 Toyota there for some routine work in the very near future.

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