Probilt Automotive

  • 4.6 of 5 stars
2 reviews

4106 Preston Hwy, Louisville, KY, KY 40213, us

(502) 363-2327

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.5/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
3.5/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Oct 17, 2008
About 18 years ago I went looking for an 'honest mechanic' after bing ripped off by several others. When I actually went to several places and asked if they were an 'honest mechanic' as I had been recently cheated. Most walked away in discust. One 'Spencer' was agitated but said 'why don't you ask my wife' (who was seated in the customer waiting area of this 2 bay shop). She replied something like 'he has been for the last 15 years, but usually it is dishonest customers'; how honest are you?' I was his customer for the last 18 yeas until he retired 2 years ago. He sent me to Keith and Becky Tennill who own Probilt Automotive a multi-bay shop. They have worked on my two Toyota (98 Camry and 01 Echo) and my 94 Ford F-150. One of the They have done shocks, brakes, alignments, belts hoses, and other service. Good work, and when they screw up they own up and fix it. The Echo had an oil filler cap left off; it was lost, oil spewed ou everywhere making a mess inside the engine and out on hte hood and windshield. They cleaned it up and got a new filler cap and apologized. The Ford had belts hoses and I had a temp gauge that seemed to register low. The first cold snap proved that I also had no heat. The thermostat was replaced as 'it should have been done before' but we did not get it right. That also fixed the temp gauge problem and that cost me only for the thermostat part, no labor as they 'should have caught it before'. P.S. They like Blueberry muffins! A satisfied Customer
Oct 19, 2008
Keith is one of the most honest mechanics I have ever had the opportunity to work with. He and his staff always do excellent work in a timely manner. Many times my brakes only needed a small adjustment. Keith would make the adjustments at no cost to me. I have referred quite a few family members and friends to Probilt. They also have only good things to say about Keith and the service they receive at Probilt. Keith's wife is also involved in running the business and always has a smile on her face and is a joy to do business with. I heartily recommend Probilt without hesitation.

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