Neutz & Tudor Automotive Specialists

  • 4.9 of 5 stars
13 reviews

10401 Watterson Trl, Jefferson Southeast, KY 40299, us

(502) 267-7259

Email: 

Website URL: 

Is this YOUR shop? Claim it and stay up to date!

Javascript is required to view this map.

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Nov 07, 2011
Jun 26, 1998
I have referred a large number of people to this garage, and they ALL have been very staisfied with the work that was done. Most adopted this garage for regular service. I have taken a car to Neutz & Tudor after having been told by a dealer that expensive repairs were required and, after diagnostics,found out that relatively inexpensive repairs were all that was needed. They have up-to-date diagnostic equipment. This is a large garage, having about 10 bays in their general service building and three bays in their transmission repair building. They do not do body work. Roy, and his partner, Arlis Tudor, are as honest as the day is long. Their mechanics are continually schooled and they know what they are doing. They will gladly answer questions and they will take emergencies. Their busines has grown so large that they now require appointments about three/four days in advance, except for real emergencies. In 15 years of dealing with this business, I have never had a problem. I am in NO way associated with this business other than as a customer, but as one who values good, honest businesses, I try to promote them whenever I can.
Jun 06, 2007
I found this shop on cartalk.com and it had good reviews so I scheduled an appointment. Well, they did a great job and all the good reveiws are for a reason! I had to wait a few days to get my van in, but they are busy for a reason - they do good work... So that is to be expected. Buddy was very nice! Shop is clean and well organized. Will definitely take my van back to them!
May 21, 2004
My 91 Infiniti Q-45 was running roughly, and had previously had three fuel injectors replace by a different shop a year before. I took the recommendation of friends and called Neutz & Tudor. As a result of my past experience I was fully aware of the expense of replacement injectors and the high labor cost to install them. I called on a Monday and spoke with Buddy who set up an appointment for the next Thursday. I used their convenient early morning drop box the night before and got a call in the morning with the bad/good news – I had one dead injector and four others that were out of spec. Of course that was the bad news, the good news (in my opinion) was a very reasonable quote for labor and parts. The labor was less than half of what the dealer and another import shop had quoted me the year before, so I decided to have the work performed and couldn't be happier. The car runs better than I can ever remember! Buddy kept me well informed and they performed the work quickly. After this experience and those of my friends I highly recommend them. I for one won't be going anywhere else.
Mar 19, 2007
I have bought 2 Toyota Camrys at Neutz and Tudor, the first one for my son, a 5 year-old model, and another Camry two years later for my wife, a 4 year-old model. I was so impressed with the service after the sale that I not only have taken those two cars there for all servicing but also the Camry that I bought new. Buddy and his team in the repair shop are very honest and competent, and Roy and his brother, Tommy, offer a no-hassle, relaxed sales approach. They will find the car that you want at a very fair price, and the service is great. I recommend them to anyone who is looking for a good mechanic and pre-owned car lot.
Oct 04, 2004
Been using this shop for over 8 years on my Acura Integra and Legend, and my wife's Honda Accords. I would and have recommended them to anyone looking for an honest mechanic. They are not necessarily the cheapest option, but they won't perform unneeded work, will explain any repairs, and take care of any problems should they arise.
Jan 02, 2005
We have used this shop for more than 16 years and find them very knowledgeable and friendly and only deal with them after many problems with other dealers.
Jul 12, 2005
I have been taking my cars there for years and highly recommend them. Once I had repair work done on a car and several months later the replaced part failed. I took the car back not knowing the problem but they looked through their records, found that they had previously replaced the part and fixed it free of charge (I don't keep great records and would not have known). I have also taken the car in for problems that they found only needed minor adjustment and they charged nothing to take care of the problem. GREAT repair shop.
Jul 13, 2005
Honest, competent and reliable
May 11, 2007
Even though I chose to have some additional work done, I got my car back sooner than expected. The employee I dealt with, Buddy, was very courteous and articulate. He took the time to explain the what, how and why of my repair options, and was never pushy. As a female customer, I felt respected and listened to. The final repair cost was very reasonable and well within the estimate I had been given. Thank you for helping me find such a great shop in my area. I will definitely use them again in the future!

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute