Bumper 2 Bumper Auto Care

  • 5.0 of 5 stars
3 reviews

114 N Water St, Georgetown, KY 40324, us

(502) 863-2265

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Sep 08, 2008
This mechanic worked for another company until they closed the repair end of their business. Gene then opened up his own shop. He has taken care of my family's cars for more than 6 years. We've taken Toyotas, Chevys, and Cadillacs to him. He is honest, open, and a tremendous resource. Recently he replaced a part in my husband's car. The part soon failed. He went back to the distributor and not only had them replace the part at no cost, but demanded a guarantee on our behalf. He asked us how much the tow cost us (from more than 70 miles away!) and he was going to require the supplier to pay for our tow, as well (we had auto club service, so there was no need for reimbursement). He continually goes above and beyond to make sure we have safe, reliable cars. I STRONGLY recommend this garage!
Sep 09, 2008
Gene has been working on my cars for 7 years now, first at Patriot Automotive Service and now that Gene has his own shop at Bumper 2 Bumper in Georgetown, KY. Gene goes the extra mile, explains what he is doing in plain English, delivers what he promises, and never tries to sell me a bill of goods. I have priced service in the area and Gene is certainly very competitive. But for the kind of honesty and trust I have in him due to the peace of mind I have with Gene, I would pay xtra for. I have in the past and have no problem recommending Genes shop for your car servicing needs.
Nov 19, 2008
I recently took my van into Gene and the a/c was not working and it had some vibrations. He inspected it then contacted us to let us know what was wrong and how much it would cost to fix it. He explained everything in great detail. It is so much nicer being able to drive around with air. We appreciate his honesty and dedication to getting it fixed without overcharging us. Him and his wife have both been very good to us. We highly recommend his shop.

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