S & W Car Care

  • 4.7 of 5 stars
3 reviews

3726 Decoursey Ave, Covington, KY 41015, us

(859) 431-6020

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 27, 2007
I've been taking my car's here for at least 10 years. I like that they will use used parts and will even use parts brought by in by the customer. They only fix items that need fixing. For example: I had a truck that needed 4 new tie rod ends, but after looking at it they decided that two of them were ok and didn't need changing. I also had the same experience with shocks and springs. They said that my springs were ok and I only needed shocks. That saved me about $300. I do agree with other reviews that you're car smells like smoke after you get it back. But we're in Kentucky (tobacco capital of the world) so what else do you expect? Also, i believe they're phone # is incorrect on this listing, it's 859-431-6020.
Aug 23, 2004
We've taken our cars and my parents' cars there for repairs and maintenance for at least 15 years. If they run into an unexpected problem, they call you before doing anything, and they never try to sell you work that you don't need. They'll even tell you when it's time to get rid of the old clunker rather than pour money into a hopeless case.
Jan 10, 2006
I thought they were very reasonably priced, and the work appears to have been done well. My only problem is that my car smelled of "essence of dirty ashtray" when I got it back. This and they had only driven it from one side of the building to the other for replacement of tires. I placed a container of baking soda inside for a few days and got rid of the odor.

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