Seibert Auto Service & Towing

  • 4.9 of 5 stars
4 reviews

8307 E Main St, Alexandria, KY 41001, us

(859) 635-9640

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jul 22, 2009
My car broke down on a lonely stretch of the AA highway in Kentucky enroute from Indianapolis to North Carolina. I had had it "fixed" by another shop in WV on my way up and had the Honda dealer in Indy look at it to make sure it was OK, but apparently neither of them realized that my radiator was in bad shape. I got towed to Seibert's on the recommendation of a passing motorcyclist, who called to make sure Dan was still there. He waited after closing to greet me, said he'd look at it first thing in the morning, then wanted to make sure I had a place to stay overnight (even offering to check with his mother). He drove me to a nearby hotel and picked me up the next day after he had replaced the radiator. I didn't have a credit card with me, so he took down my husband's card information over the phone for payment. Have had no more problems, but if I ever need help again in or near Alexandria, Seibert's is where I'll go.
May 14, 2004
I did not check any answers on the first page of this questionaire because I have not run into those issues. I do know that a few months ago I was having a problem with my check engine light coming on. The problem took several weeks and several diagnostic visits to narrow down to which sensor was faulty. The mechanic said he was pretty sure it was the anti-knock sensor but wanted to do some research before replacing an $80 part. It did indeed turn out to be that sensor and the car has been fine since. I was not charged for any of the diagnostic visits---only the actual work to repair the problem and the charge was very reasonable. now have my oil changes done at this shop and have been nothing but pleased with there service.
May 22, 2006
Seibert Automotive Repair is by far the most honest repair shop I've ever encountered. They've had plenty of opportunities to fleece both my wife and myself. Myself not being a novice to auto repairs, I once felt reasonably certain that I'd blown a head gasket in a pickup. I brought it to the shop and indicated that I thought this to be the case. I received a call later that day with the results. I don't recall at this point what repair was actually required, but it was quite minor and cost very much less than the head gasket repair I feared. They had the glaring opportunity to charge me for a much more expensive repair and didn't. This is only one example I can recount regarding their honesty and integrity. I can't recommend this shop enough.
Mar 29, 2007
I took my Ford Conversion Van in to Dan to have him replace the upper and lower ball joints. His fee was quite reasonable, the van was ready when he said it would be, and the job was done right the first time. He's a real good and honest guy to work with. I do most of my own repair work, but anything I don't have time to do on my own, I'll be sending to him from now on.

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