Harris Auto Repair

  • 3.6 of 5 stars
2 reviews

811 E 23rd Street - # A, Lawrence, KS 66046, us

(785) 838-4488

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.0/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Apr 14, 2011
I worked for a parts store in Lawrence for a couple years, delivering parts and dealing with all the local shops on the phone constantly, so I got to know the city's shops well. Harris was consistently regarded in the store as the top shop in Lawrence. As a student at the same time, I utilized Harris for any work I needed done on my car. The prices were always reasonable and they were nothing but polite & honest. Even after moving to Kansas City (40 miles away), I brought used cars all the way back to Harris to have checked out before buying because I trusted them that highly. If you're in the Lawrence area, there's nobody better.
Aug 01, 2011
It took them 3 times to fix the problem with my car, and they charged me all 3 times. The first repair was $1000 (for parts they charged me 3x the cost of retail for the exact same parts I could have walked into any parts store in town and purchased). They were also nice enough to suggest another $1600 in preventative maintenance. When it broke down again (same issue), they said, sure, no problem, we will take care of it. They worked on it without letting me know they were going to charge me an additional $400 for repairs. I reluctantly paid the $400, and it broke down yet again for the same issue. So I took it back for the last time, and they screwed me out of another $300. The problem was finally fixed, but I will never go back to Harris.

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