John's Service

  • 5.0 of 5 stars
1 reviews

425 North Buckeye Avenue, Abilene, KS 67410, us

(785) 263-4444

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
N/A
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Sep 20, 2011
In April 2011, my family and I were traveling from Utah to Missouri with our travel trailer (1976 Alfa, tandem wheels). On the trip, one of the wheels fell off of the trailer. We pulled into Solomon, Kansas, and the wife called 911 for assistance. The driver showed up from John's Service, and looked at the situation. He couldn't tow the trailer due to its size, clearance from the road, etc., so he blocked the springs up to allow the remaining wheel to support the trailer, and we towed it through back roads to the shop in Abilene. Because we had an appointment in Missouri, we were forced to leave the trailer in their care. With everything they found, they called to tell me what was wrong. They did no work until I said they should. All bearings replaced or repacked, as necessary, brakes fixed on one side. New hub and wheel for the bad one and--what had me worried--were able to save the axle. Total cost, including the service call, was a bit over $600.I found the price to be extremely reasonable for the work done. After all, I was "at their mercy". In addition, one of the mechanics said that they had checked the clearance lights while they were at it, and informed me that some were out. But, since I had the trailer locked and the key with me, they couldn't do much about it. But he said it appeared there might be a problem with the converter. I later learned he was correct. In July, we had to make the same trip again. I had some trouble with my truck, and wanted to have them work on that, but, unfortunately, they were closed by the time I got there. But they were my first thought, since I trust them completely.

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