Rick's Auten Road 66

  • 4.2 of 5 stars
8 reviews

51519 In-933, South Bend, IN 46637-1702, us

(574) 277-5035

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
3.5/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
3.6/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.2/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.6/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Dec 18, 1999
I am confident that Rick will do the job right for a reasonable price. He does not try to do work that is not needed. If the problem is hard to find he will keep working until it is fixed.
Jul 15, 2002
Reliable and honest. I know I can go to Rick's 66 with a list of problems and not worry about being taken advantage of. WalMart had done an oil change for me and noted that the car leaking a small amount of oil. I took the car to Rick's, with about 4 other concerns (leaking transmission fluid, the coolant light came on when I turned left, possible leaking tire, and a sqeaking noise). It turns out the oil leak was so minor, it wasn't a large concern. My bill for the day: less than $30.00. Later in the year when I bought new tires from a discount tire store (Expert Tire), they also noted the minor oil leak. They advised for me to have them look at the car, do some test, and perhaps they can discover exactly what was causing the oil leak. But the manager noted, "We might not find it with this test, but it will narrow things down." The estimated cost: over $200.00.
Mar 31, 2005
I was visiting my son at Notre Dame, and we were driving his 1994 Acura Integra when we lost all power. I guessed that it was the timing belt. I found Rick's on the Cartalk.com website and could not have been more satisfied. He has a fleet of tow trucks and eight work bays in his shop. He warned me that there might be piston or valve damage and recommended changing the original water pump as long as it had to be removed to change the timing belt. He called with the good news that there was no internal damage and that the car was ready to go. The repair bill was fair, and it was a pleasure to deal with someone so honest and knowledgeable. I wish that I lived closer to South Bend so that he could work on my other cars.
Nov 07, 2011
Nov 07, 2011
Jul 13, 2008
I've been using Rick's for going on 15 years. I have never had any questions or issues with their service. There was one minor problem that happened one winter where one of the back windows was down overnight inside. They opened the garage door and snow melted into the window causing a mess. This wasn't noticed for a couple of hours after I left. They paid for the SUV to be detailed without question.
Apr 10, 2009
  • N/A
I'd brought my VW Golf in to replace the spark plugs for normal maintenance. Soon after I noticed a rhythmic sound that seemed to be coming from the front, timed to my acceleration. I figured it could be the engine was missing in some way. I screwed up my courage and brought the car in, asking to speak to Rick. I told him I suspected the tune-up was done poorly and asked him to have the car checked out for this sound to make things right. At the same time, I told him about another sound that was not correlated with the earlier (weeks earlier!) tune-up I mentioned, and asked it be investigated possibly repaired (this at my expense). (This other sound was correlated with a repair done by another shop they'd recommended.) The mechanic drove my car on various roads, looked at the spark plug situation, felt the tires, and told me my tires were certainly toward the end of their rubber lives, and that the thumping sound I heard was probably due to this. The sound, (we checked on this) was not evident during idling, and he found it changed on different road types. Re the other problem, it was discovered that a bolt had not been tightened (no nut) from a previous repair. (I went back to the other shop where they made good on that.) In summary, I was not charged for any of this (good) advice and service, and will continue to be a customer of Rick's.
Nov 07, 2011

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