Dan Jones Automotive

  • 4.0 of 5 stars
5 reviews

248 Dan Jones Road, Plainfield, IN 46123, us

(317) 272-0613

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.8/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.0/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.7/5
Aug 11, 2007
I had a coolant leak and they suspected it was the water pump but they weren't sure. Instead of pushing to replace it then, they suggested I keep an eye on it and return if symptoms get worse--no charge. They work to get parts at the lowest price and give options and their labor fees are very reasonable and they don't pad the hours. Overall I trust that they will do only what is needed and don't have to worry about being taken advantage of.
Jun 07, 2008
They were honest about the work needed, and were willing to repair parts at cost if it was part of a larger problem. I had a bad distributor, and one of my hoses got burned out. It wasn't a part of the initial estimate for the distributor, so they called and were willing to replace the hose at cost to make sure everything else ran savvy. Great guys.
Apr 22, 2009
My car's brakes failed and they got me in and fixed in the same day. It's an old car and has a number of issues, I had told them of another issue to see if they were related, but hadn't really planned on getting it fixed...it worked out well in the end, but I think I would have gotten stuck with the investigative costs if I hadn't gotten it repaired. They had my car done before the end of the day...the prices seemed reasonable, maybe a little mark-up on the parts.
Mar 30, 2012
  • Shakie
I was stranded with electrical problems in a 1992 Dodge pickup truck near Indianapolis. I checked the Mechanics Files and this shop popped up as being the closest. I gave them a call and Steve said to bring it right over. They were really busy but they would take a look. The shop was really close. When I got there they sent out this young guy. He had already collected all the appropriate tools and was ready to work. This fella was smart. He worked in a logical fashion skipping no steps and soon discovered the problem. He ordered the necessary parts from the local NAPA store. The parts were delivered in about 10 minutes. He then proceeded to install the parts, working through his lunch break! I was on my way in just a little over an hour. People like this remind me of the way things were back in the 60's
Jul 24, 2012
  • autophobe
my check engine light was on, and I had a rough idle and slow acceleration. They told me they had fixed the problems, and cleared the check engine code. When I got my car back, the idle was still rough, and the hesitation was still there, but the check engine light was out. So I went to the auto zone and had the analyzer attached. Sure enough, the code was still the same. The check engine bulb had been removed. The manager told me that it couldn't be them, refused to believe such a thing could happen. Couldn't offer any other explanation.

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