Stephen's Auto Clinic

  • 4.8 of 5 stars
4 reviews

724 Cleveland St, Penn, IN 46544, us

(574) 255-4500

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Has ASE certified mechanics
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 31, 2002
Small shop, very good mechanics, and very honest. On one occasion, I brought my last car in for a major problem, they fixed it in less than a day and I was very happy. On the way home, however, a different thing went wrong--bad wrong. I took the car back to them the next day and explained the problem. They were terribly apologetic, and they said they should have noticed that the second thing was about to blow and fixed it when they had the car the first time--so they wouldn't charge me for labor for fixing it now, only for the parts. It saved me a lot of money, and really impressed me that they were so honest--they could have said "That? Oh, no one could have predicted that thing would go bad" and then gouged me another couple of hundred dollars for labor (it was a big job). I've sent people to them for years based on that experience.
Aug 30, 2004
My Father pointed me to Stephens when I was a teenager and needed repairs done to my 73 Duster. I have been going there ever since- about 25 years. They are always friendly and prompt.
Nov 06, 2004
Usually can fit me in the day I call, if not then the next. I understand that they are busy, but very fat hen they get my vehicle in...
Jan 19, 2009
I wouldn't even consider taking my car anywhere else for repairs. Very honest, very competent.

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