Turner's Alignment & Brake Service Inc

  • 4.8 of 5 stars
2 reviews

512 East Kirby Avenue, Muncie, IN 47303, us

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 04, 1999
I was sent to this shop about 15 years ago by a nearby Honda dealer who didn't do alignments at the time. I've taken several vehicles there since, including a 3/4 ton 4WD pick-up, late model domestic cars, Japanese, and German cars. Brake and alignment work has typically run about 1/2 to 2/3 the cost of identical work I'd previously had done at the dealership. I've sent friends there after undiagnosed or screwed up problems at other shops and they have yet to fail to find and fix the problem. They also seem to be very forthright in telling me what problems are urgent and need immediate remedy and what can wait until it is convenient. I recommend them highly.
Mar 07, 2002
I have had front end and suspension work done here for 20 years. Always well satisfied. One time I had springs replaced on a 1967 Cougar. The final cost was about $30 more than the estimate, which I got over the phone. When I questioned this, the owner called me back and told me to come in for a refund. He said the problem was that the Cougar took the same spring as another Ford car but the price of the Cougar spring was listed as $30 less. Another time I had an alignment problem with a 72 Hornet. The dealer said the alignment was to factory specs. When I took the car to Turner, he told me the factory specs on the car were not correct for this car and fixed the alignment. I was elated and never had another problem with the alignment.

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