Brownsburg Muffler & Serv Center

  • 5.0 of 5 stars
2 reviews

660 E Main St, Lincoln, IN 46112, us

(317) 852-6833

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Dec 14, 2001
We have been taking our cars there to be fixed for over 20 years and we mostly have had cars we bought used and keep for a long time, so we've had a lot of work done on them to keep them running. Often, when we thought we might have had a big expensive problem they were honest enough to tell us it was something like a screw loose when they could have screwed us. They're honest about if something is worth fixing or not although they could have made money by fixing it anyway although they knew the rest of the car wasn't worth the repair. Their prices are always reasonable and the few times when there was still something wrong when we got the vehicle back , they always make it right. they are great guys (and gals). I recommend them to my friends.
Jul 17, 2006
These guys are great. It's not a fancy-schmancy shop, and they aren't going to offer you a latte when you walk in the door. They don't have an expensive computer scheduling system - they were using a plain old desk blotter practically covered in tiny writing to keep things straight last time I was there, and guess what? It WORKS. Prices for work on our van have been almost exactly HALF of what the local dealer would charge. I had to take the van back once when a vacuum hose had been knocked loose during a repair. The mechanic responsible immediately dropped what he was doing, popped the hood, and got to work putting it back. Another guy noticed he was having trouble, and came out to help. Sounds small, but the simple elements of customer service really make a difference. We highly recommend this shop.

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