ALFORD'S SIGNATURE AUTO CARE

  • 4.2 of 5 stars
8 reviews

600 Elston Rd, Lafayette, IN 47909, us

(765) 420-9411

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.1/5
Their repair price is reasonable
4.1/5
They complete the work in a timely manner
3.9/5
They respond well when they screw something up
4.2/5
They take the time to explain the problems and necessary repairs
4.1/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.1/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Feb 09, 2009
Alford's has replaced the head gasket in my Subaru Outback three times. Unfortunately the genuine Subaru part was defective twice, so the third time they put an aftermarket gasket in and we have had no problems. They warranty their work, so we only paid for the repair once. They do free towing for all major repairs. 10% discount on parts for students. Jamie is an ASE Certified technician. Their prices are competitive (trust me I called around). I really trust these guys, and I would and do recommend them to all my friends and family.
Sep 07, 2004
Dec 13, 2006
Overall I have been happy with their service.
Dec 09, 2007
Very reasonable and understanding mechanics. One perk is that they give 10% off parts to Purdue Students.
Sep 11, 2008
A great group of guys that go above and beyond to provide professional service with a personal touch!
Oct 13, 2008
Tried several other mechanics in the greater Lafayette area which ranged from mediocre to bad. A friend recommended Alford's and I have been very satisfied.
Jun 14, 2010
My daughter goes to Purdue University, but I live a long way away. She had problems with a CV joint on older car on which she relies. They repaired the broken joint at a very reasonable price. Better still, the new joint broke on her way home, a manufacturer's defect, and not their fault. The shop paid for the towing back in, the new part, and the additional damage done when the CV joint broke. They treated my daughter who knows nothing about cars like an adult and didn't take advantage of her.
Sep 17, 2011
Replaced a fuel pump. After the repair, I went to gas up the car, and fuel poured out of the bottom of my car. They had apparently forgotten to connect some hose or something. After fixing that, the car ran fine for a couple days, but then it car wouldn't start. They towed it back to their shop and then they said they didn't see any problem so they charged me for the tow. The fuel pump they put in failed just over a year later.

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