Car-X Auto Service

  • 2.9 of 5 stars
3 reviews

6611 E 82nd St, Indianapolis, IN 46250, us

(317) 576-0552

Email: 

Website URL: 

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Hours
 
Specialties
Guarantees all work for at least 12 months or 12000 miles
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
2.7/5
They are competent
3.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
2.3/5
They respond well when they screw something up
2.5/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
3.0/5
They are always honest
2.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
2.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
May 07, 2007
I've always had a good experience with this shop. The manager, John, always explains the problem and recommended fixes. He doesn't use scare tactics to get you to do a repair. The cars are always fixed on time and ALWAYS at the quoted price, if not lower. Here is a great example. My Honda Civic was having problems with the harmonic balancer, which was cutting into some of the belts. The harmonic balancer was on order for a week, so I drove the car until the part came in. John told me not to replace the belts until I replaced the harmonic balancer, because I'd just have to replace them again a week later! I was shocked he wasn't trying to get me to replace the belts twice. Another time I had just lost my job and the care broke down a week later. I explained the situation and asked him for a discount and he gave my 10% off the total bill.
Nov 07, 2011
Apr 01, 2011
I had a head gasket replaced on a 2000 Sebring Convertible, and it cost $2000. I was given a 12 month/12,000 mile warranty, and when the car was returned to me, it had a bad lifer knock. When I returned to have it fixed, I was told that I would have to pay for all new lifters, and they would do the labor, as they weren't sure which lifter it was. I passed, as I didn't have the money and felt they were being shady with me, which they were. Now I will have problems selling the car, as it ticks so loudly, everywhere you go people ask, "Hey, you need oil". Very bad experience, and by the looks of the receipts of the prior owner of my car, they take advantage of people who aren't familiar with cars!

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