Car-X Auto Service

  • 4.7 of 5 stars
4 reviews

3653 Lafayette Rd, Indianapolis, IN 46222, us

(317) 299-7590

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Guarantees all work for at least 12 months or 12000 miles
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.8/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jul 12, 2000
They have several experienced people available all the time, so there is no chance you will be told to come back again because of short hands. They are nice, considerate. They waited after shop hour for my car to be towed there, and they offered me ride home. The estimate of repair they gave was very reasonable.
Dec 09, 2004
Amazingly, and on more than one occasion, they have look at the car for me and performed minor repairs WITHOUT CHARGING ME! After the third or fourth time, I was like, "Are you sure I can't pay you something?!" Because of this, I have complete confidence that they're giving me the straight story and they aren't just trying to milk as much money out of the customers as they can. Highly recommended! The only down side is that CarX doesn't do all repairs (for example, they don't fix oil leaks). But for what they will do, they are great!
Jun 12, 2006
This location was brought to my attention by my daughter. On occasion I have compared estimates against other providers and have found them competitive, even lower. Final charges are in line estimates. For big ticket repairs which required two or three days they have worked with me to provide other transportation. They great recognizing discounts and often provide "little extras"
Jan 30, 2006

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