National Transmission Service

  • 5.0 of 5 stars
1 reviews

23159 Us Highway 33, Elkhart, IN 46517, us

(574) 875-6534

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
N/A
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Sep 29, 2006
I post this because I think they are outstanding in honesty and reliability. The first time was an emergency. They are located the main street just past where it turn off to my home. I heard a loud clunk, lost power from the engine and could see a trail of transmission fluid in the rear view mirror. Fortunatly, the street was clear enough that I was able to coast into their yard and then walked home. I expected that it would be a rebuilt transmission, but the next day he showed me the ring gear that had broken and poked a hole in the cover, said it was no big problem, he could fix it, which he did the next day. The circumstances were such that I had to pay his price. He said to trust him and he would keep it as low as possible. That was maybe fifteen years ago and I can't remember the exact price, but I was shocked! It was VERY fair! Another time, my son was having a shifting problem with his very high-mileage Toyota and we both thought the transmission would have to be replaced. We took it to National. When he heard the problem, he said, "Oh, that's a Toyota and I'm sure that's just a matter of adjustment. We'll have it ready tomorrow". Instead of selling us a transmission, the charge for adjustments was under $20. Before that I was ripped of by an Ammco shop that showed me a pile of steel shavings in the transmission pan, that I found out later were faked. In the years since I found National, I have gone back many times and sent friends there. I can't answer your questions about screwups as I haven't experienced any, but anything except strict honesty would be out of character. When my wife has gone there, the experience has been the same. When someone like that knows you are in a bind and knows that you pretty much have to take what he offers and treats you beyond what you can imagine, is the one that gets my business.

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