Wayne's Auto Electric

  • 4.9 of 5 stars
3 reviews

2235 N Cherry St, Columbus, IN 47201, us

(812) 372-6793

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.5/5
Apr 30, 2000
I have gone to Wayne's several times for electrical work for many cars in our family. He has fixed things when we screwed them up trying to do them ourselves(ex. replace a starter). They always try to fit you in or tell you when they can work on it so you do not lose your ride for the entire day. It is not the very clean, coffee in the waiting room type of place. It may not be for all women( but myself being one I have always been treated well!). These guys really know what they are doing and will charge you incredibly fairly. I have seen them do everything from alternators, batterys, remote starters and even install winshield wipers for a lady that was having problems. There is a very nice an efficient lady who runs the desk and is always very concerned about what is wrong with your car. I have made it out of there paying under $20 for a repair. I recommend it to everyone I know.
Dec 26, 2001
quick, answered all questions, even the dumb ones. extremely reasonable. Polite, great job
Aug 23, 2012
  • FlatTire
I had not heard of Wayne's until an AutoZone salesman recommended it after checking my battery to be good despite a mysterious drain on it. My first impression of the shop was, quite frankly, negative. It is nestled in a older residential neighborhood and has an unkempt look. But when I spied a Mercedes in the open garage, I decided to take a chance. The front desk was unmanned, but it took only a moment before one of the mechanics appeared. His appearance was more Appalachian than Park Avenue, but he was professionally attentive as I explained my car problem. He clearly answered all my questions and so I left my car keys with him since he would not be able to do the job that day. His fee was $65 to diagnose the battery drain problem. I got a call from the office manager early the next morning to tell me that it was indeed a bad battery (despite what AutoZone told me). But Wayne's fortunately sold Interstate batteries. Since Wayne's waived the original diagnostics fee and just charged me for the battery (similarly priced to the equivalent from AutoZone), I gave the approval for that work. Wayne's hooked up the battery, let it sit for two hours to check for any drainage, and then started the car without problems. "Mom" at the front office explained the work done, showed me the diagnostics reports before and after the new battery was installed, and returned my key with a smile. Wayne's reminded me dramatically that looks can indeed be deceiving!

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