Kristensen's Service Center

  • 4.5 of 5 stars
5 reviews

230 Washington St, Woodstock, IL 60098, us

(815) 338-0860

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Guarantees all work for at least 1 month or 1000 miles
Reminds you when routine maintenance is needed
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.8/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Apr 04, 2003
We have used Bob for 10 years and he has worked on Dodge Van, Chrysler, a Nissan 240SX and a Volvo XC. We have never had an unsatisfactory experience. He fixes it, tells you if he can't, seems to have the tools, and has fixed tires 3 hours before we leave on a trip. My wife is completely comfortable talking to him about scheduled maintenance and repairs. (She used him before we were even married.) If I have any gripes, they sometimes don't call when the car is ready, and he can be a little pricey. Worth the money, I say. You get what you pay for.
Mar 18, 2005
We've had Bob work on our cars for over 15 years, and have always been happy with the work done there. Our cars are in and out very quickly--it's amazing!
Sep 06, 2008
When I had a car breakdown while I was on a trip out of state, I called Bob Kristensen and he offered help/advice over the phone. It was great to have a resource close at hand even though I was not.
May 04, 2010
We had a very strange overheating problem with the Subaru. They were extremely persistent in testing all possible causes, until accurately diagnosed. For all the time involved, fee was reasonable.
Mar 18, 2005
One of the chief mechanics there, John Becker, has worked on my family's vehicles for several years now. Recently, my wife and I have purchased used vehicles, and have taken them to John to check them out first. He is always up front and honest about what the vehicles need, and whether or not he beleives that the vehicles will be good for us. He is great on the phone when we have other concerns as well. Altogether a very good mechanic to know.

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