Kevins Service

  • 4.9 of 5 stars
3 reviews

201 S 2ND ST, St. Charles, IL, us

(630) 584-2144

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.7/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.7/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Oct 15, 1998
This guy is honest enough to say to my wife - who is a chronic worrier about any noise the car may make - when there is really nothing wrong with the car. He says "yeah your shocks make a noise sometimes, but you have 8 more months of life in them." When we have had real problems, he locates and evaulates the problem quickly, shows us and tells us a price up front. He told me to buy a power-stearing belt - that he was installing - at the local NAPA because I could get it at a better price than the ones he had in stock. He is very personable and I feel like he'd take care of my car like it was his own.
Apr 13, 2007
I've been taking my cars/minivans to Kevin's for more than 10 years. The first time, he did great work on my car and promptly fixed the issue for less than his estimate. The second time, with my wife's car, she thought she needed new brakes. Kevin told us she was fine for another 4-5 months and charged nothing to look over the car and make sure. That pattern has repeated itself over and over through the years. If something needs work, he is honest about it, and will do great work, while charging half or less what a dealer would charge. More importantly, if something doesn't need work, he won't sell you something you don't need, even if you ask for it! I've lived in a dozen cities and never found a mechanic as genuinely honest and as focused on treating his customers this well.
Jul 23, 2008
Our whole family goes to Kevin's for repairs, oil changes, etc. except when new and under dealer warrenty. He is a hands on owner, loves what he does. After a repair he may even road test the car to make sure the job is done right.

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