Pillars' Repair Incorporated

  • 4.9 of 5 stars
2 reviews

1022 E Rock Falls Rd, Rock Falls, IL 61071, us

(815) 626-6154

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Nov 16, 2006
They have done repeated service work for us on several differnt vehicles (Ford, Jeep, Chevy, Toyota and Subaru). They always have kept schedule with their appointments, done only the necessary work (or called us when more was required) and their prices are the most reasonable of any mechanic I have ever used! My wife is also very comfortable going there. They get all our business.
Apr 20, 2009
Guy, Lynn and Kevin have repeatedly taken care of us with both my Subaru Legacy and my wife's Toyota Sienna. I just took the Subaru to them to have the muffler replaced (my diagnosis), they quoted me $260, and after hoisting it to look, told me NOT to do it. Instead they sent me to another shop that specialized in fabrication to make a coupling. It saved me a bunch o' money, It is the third time in 1 1/2 years they have sent us elsewhere to save money or have performed follow-up work absolutely free! They didn't even charge me for the inspection! They are only the 2nd repair shop that I would trust implicitly. They only do what is needed, and their rates are more than reasonable! They will have all my business for years to come!

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