T2 Automotive

  • 4.9 of 5 stars
1 reviews

631 W Colfax St, Palatine, IL 60067, us

(847) 359-5801

Email: 

Website URL: 

Is this YOUR shop? Claim it and stay up to date!

Javascript is required to view this map.

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Offers loaner cars
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 24, 2003
Ross Templeton used to manage Tyre Works on Rand in Palatine. When Tyre Works decided to get out of the consumer business, Ross and his brother Stuart decided to found their own company. These guys are scupulously honest. They know what they can and cannot do and will always recommend an honest and competent alternative. For this reason, they are our first stop for most automotive needs. One time we had an intermittent no-start condition which they tried to diagnose a couple times. They couldn't get the car to malfunction. When I found a possible solution on the Internet (replace the master relay), they insisted on not charging us for the new relay until we confirmed that it really did fix the problem (it did). It's little things like that over the last 7 years which make me feel sad that we are moving to Urbana/Champaign and will have to find a new shop. I wish Ross and Stuart the best in their new business! When they opened in November their hours were: M-F 7:30am - 6PM, closed Sat and Sun. Their crew was quite small, so rather than force someone to work most weekends, they decided to grow the business on a weekday schedule until they could support a big enough crew to provide weekend service without unduely burdoning their employees. That's cool with me, and totally in character for them.

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute