Brian & Brian

  • 5.0 of 5 stars
1 reviews

607 W. Glencoe Rd., Palatine, IL, IL 60067, us

(847) 373-4422

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jan 18, 2009
They installed a new blower motor so I could get some heat/defrost function in the middle of a brutal winter. They gave me an estimate of $100 for labor and had me pick up the part at Auto Zone. My total cost was about $225. A local shop recommended here in these car talk files had given me an estimate of $450! They made two trips to drop me off and pick me up. It turned out the job required much more time then they expected, but they honored the estimate and did not charge me more. The job was done right. They did the work out of their garage in 0 degree weather. These guys (two cousins) were great, friendly and helpful. Highly recommended!

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