Don Mac Lagan's Automotive

  • 5.0 of 5 stars
1 reviews

3710 Grand Ave, Gurnee, IL 60031, us

(847) 244-0247

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 27, 2006
Honest mechanic is not an oxymoron. These guys are. Eric, the owner is a decent guy, straighforward and professional. I had a gas leak and he offered me two alternatives. He showed me the rusty pipe that was leaking. Eric characterized the first alternative as the right way, and he was struggling to find words for the second alternative. We settled on cheap. Since I have a beater you know what option we agreed was best: the cheap way. He estimated it would be around $150 and it came in around $200. For an old timer like me, I would have thought you could fix the thing for $15, but in 2006, the price was probably fair. I liked this place. It was clean, the staff was friendly, they did a good job in good time, and they told it to me straight. Not only that, but they were kind about terms of payment. Highly recommended.

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