Crawford's Automotive Incorporated

  • 4.9 of 5 stars
6 reviews

151 N Spring St, Elgin, IL 60120, us

(847) 888-2060

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
Nov 07, 2011
Nov 07, 2011
Jul 24, 2001
While on vacation I developed car trouble on the interstate near Elgin. During the wait for a tow truck I had three different people pull over and offer to help. In all three cases they were local people who recommended I have my car towed to Crawford's Aotomotive, citing their expertise and honesty. With this overwhelming recommendation I followed their advice, was treated wonderfully and was back on the road very soon. I also felt like I was a senior woman, traveling alone, and a scary situation had turned out well. My thanks go out to these people. I wish I had a mechanic like that near my home.
May 25, 2006
Crawford has worked on my Honda, Nissan, and Acura. He knows cars very well. He always takes the time to explain the repairs. His hours are about the same as my workday, but I can drop off the car in the evening and put the key into a slot in his garage. He is very good about following up over the phone when it is one of those hard to diagnose problems or extra parts are needed. I don't want to recommend him too highly or I'll never get an appointment again!
Feb 27, 2009
I became a convert when I overheard Jerry Crawford call a customer to tell him that he would gladly do the work the customer had requested, but when he got into the engine, he found it really didn't need to be done. I told him how impressed I was with his candor and he responded that he had plenty of work to do without doing any that wasn't necessary. This began our twenty-five year history.
Jan 04, 2011
I am a regular customer of Jerry's for about a year now. My mechanic Pat Barhart joined force's with Jerry after his Dad's shop closed after more than 50 years in fixing cars. Pat has been working on my cars for years and he has referred me to Jerry over the years for differant reason's. Now that they are together it is even better. I highly recomend having your car fixed there.

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