Gleason's Automotive, Incorporated

  • 4.9 of 5 stars
2 reviews

173 S Wolf Rd, Des Plaines, IL 60016, us

(847) 824-9194

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.5/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jan 14, 2004
TOOK IN MY SONS FORB PROBE.....MISSING BADLY AFTER HE AND FRIENDS MESSED VARIOUS ENGINE ADJUSTMENTS TRYING TO GET MORE ZIP OUT OF IT! VERY TOUCHY ENGINE. GLEASONS AUTO, OWNED & RUN BY TWO BROTHERS /BOB & RAY/, TRIED A FEW THINGS, SAID NO LUCK. ADVISED TO TAKE IT TO A FORD DEALER AND DID NOT CHARGE ONE PENNY.....SURE ENOUGH, IT TOOK THE FORD DEALERS PROBE ENGINE EXPERT ABOUT A WEEK TO GET IT ALL ADJUSTED BACK RIGHT.
May 28, 2004
The first time that I dealt with Gleason was when my license plate was hanging and the bolt was coming off. I stopped in to see if they could help me out. One of the Gleasons came immediately out to my car, checked out the problem, walked into the garage, came out with the proper tool and took care of the problem. I asked him how much I owed him and he wouldn't take a dime. All this done with kindness and a smile. Years later when we no longer had our warranty, we remembered that kindness and took our car in for an air conditioning problem. The dealers were never able to fix the problem...but GLEASON did! And, without a lot of fanfare. We now take all of our cars there for excellent care. The only drawback is that they're closed on Saturdays. But, we work around that because they're worth it!

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