Willy's Auto Service

  • 4.6 of 5 stars
6 reviews

3320 Forest View Rd, Cherry Valley, IL 61109, us

(815) 399-8990

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Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.3/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Mar 06, 2000
Excellent knowledge of Volvo and Volkswagon; Always is able to predict cure before servicing car. Always able to get cars in on a timely basis.
Nov 07, 2011
Oct 26, 2000
They repair Mercedes cars at a VERY reasonable cost. If they say it will be done tommorrow you can count on it. Unlike many foreign car shops they don't make you wait until they feel like fixing your car. Very fast.
May 08, 2002
They are always very nice to me and take the time to explain things that need to be done. They never try to push anything on me and sometimes even try not to sell me stuff to save me money. It is good to see such honesty in such a crazy world. The 3 mechanics there are Pat, Mike and Willy and they are all great guys who know what they are doing. Thanks. Oh I didnt see Pat's name mentioned in the listing you have. Thanks Sara
May 28, 2004
We live in New Mexico, but our daughter goes to a college in southern Wisconsin. She has a 1987 Volvo up there with her, and last fall (03) it fell ill and needed serious help. We had a devil of a time finding a place that worked on older Volvos within about 30 miles of her school -- finally located Willy's via the customer recommendations here on the CarTalk site. They were very helpful, and willing to deal with us (the bill-payers), via telephone from NM. They called us to discuss their diagnosis and repair plans, giving us all the information we could have hoped for if we'd been standing there in the shop. And the best part: the car was fixed right the first time, and 6 months later (I'm slow to post reviews) it's going strong, even after another cross-country trip home. I wouldn't hesitate to recommend the shop. They made a difficult situation easy, and did good work, to boot!
Aug 25, 2009
Willy's was great with my Volvo, no fuss excellent service. If you have a Volvo, take it to Willy`s.

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