Anderson Brothers Ford

  • 4.8 of 5 stars
2 reviews

6539 W Ogden Ave, Berwyn, IL 60402, us

(708) 795-7900

Email: 

Website URL: 

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Hours
 
Specialties
Offers loaner cars
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 17, 2001
A couple of years ago, I needed to have the timing belt on my decrepit Escort replaced. Independents wouldn't touch it -- so I called about ten dealers. None of them would even give me a ballpark idea of what it was going to cost me -- a very important idea, because I'm an unemployed graduate student. (Too much money on car repairs, and I don't eat for a week.) Anyway, after getting really exasperated by a bunch of rude dealer service people, I called Anderson Ford. The nice lady on the phone asked me what kind of car I had, asked me to hold for a minute, and a minute later came back with an EXACT estimate -- lower than anyone else's. Sold. Now I take my poor car to them whenever I need minor work done. They're not cheap cheap -- their prices are middle of the road. But they always explain things carefully to me, do the work quickly and well, and once even repaired a very minor thing for free. Plus, they smile at me when I come in (and I don't look like Elle Macpherson, so that's not the explanation). These guys are great.
Apr 22, 2006
Although I haven't purchased a car from Anderson Ford, I have been using them for over three years and their service is the best I've found in a dealer. I have taken three different cars in several times and they are always curtious and competent. They actually listen and write down the symptoms when diagnosing a problem, so the mechanic can atually diagnose the problem accurately. From routine maintenance to diagnostics, these guys know their stuff. They are not cheap, but they are not expensive.

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