Mountain View Service Inc.

  • 4.9 of 5 stars
2 reviews

6403 W Ustick Road, Boise, ID 83704, us

(208) 375-1355

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
May 07, 2011
I started going to Steve at Mountain View Service on the recommendation of a friend. I CANNOT recommend them highly enough. I've had them do several repairs on my car, and they are quick, honest, always call to tell me how much repairs will be, and they have always been extremely reasonable--I could go on and on. The last thing they did for me was to repair my clutch, and I know they warrantied their work for a year, and if it went bad 12 months and 3 days later, I have no doubt they would fix it for free. They are the reason I can continue to drive an older car. If I can't get there during regular hours, I drop the car off at night, give them a credit card number, and pick the car up at my convenience. It's a small shop but I wouldn't trust my car to anyone else.
May 07, 2011
I can not say enough good things about the guys at mountain view. I have had my Ford pickup serviced there several times in the 10+ years I have owned it. When the solution to my problem was simple, like one time when it was just a blown fuse, they would just charge me for the part. When the issue was more complicated, and they were not sure they would have the right fix the first time, they would give me the rundown of possibilities and discuss options. They have always done the work promptly, and called me back immediately with estimates, etc. I have no idea if they offer loaner cars, as I have never needed it. I had previously taken my truck to a larger mechanic operation that offered shuttle service and did the free car wash thing. However, they always seemed very expensive and constantly pushed me for repairs that I know my truck did not need. However, with Mountain view, I will gladly give up the shuttle service and car wash, for someone who knows what he is doing, fixes things right, does not push me for unneeded work, and charges reasonable rates.

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