Torkelson Chrysler-Dodge-Jeep

  • 4.6 of 5 stars
3 reviews

818 9th St Nw, Waukon, IA 52172, us

(563) 568-4587

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.5/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jun 02, 2000
We recently sold our 1987 Plymouth Voyager. We believe that it was either a Monday or Friday car, but we still liked it. It was far too often in the shop for repairs. Whenever possible, we take our vehicles to Torkelson's Motors in Waukon, Iowa because we have never felt cheated by them and they have always fixed the problem the first time--thus the unanswered question about their response to their booboos. They only fix what is needed, charges a very fair rate, and don't try to fix what is not broken just to earn a little extra. They are primarily a Dodge/Plymouth Dealership, but we have brought competitor's cars to them and they will fix what they can. We have just purchased a 94 Toyota Corolla from my mother-in-law and they have been honest enough to tell us that they can't work on it totally, but they will work on what they can. We are hoping the Corolla lives up to its reputation. We also live about a half hour away from Waukon, in Decorah. Torkelson's has a service in which they will leave you a loaner car and pick up your car at your home and drive it down to Waukon themselves. This is super convenient. I highly recommend Torkelson Motors.
Nov 07, 2011
  • N/A
Oct 30, 2003
Great Mechanics and the staff are always friendly and knowledgable and do their best to do the job right the first time. They keep all of your car's records on hand so that they are ready when you bring a vehicle in for work. I have a rare vehicle so on occasion they haven't had the tools or knowledge to work on a problem, but when that happens they ALWAYS tell me up front that they can't help so they don't waste my time or money going through a bunch of "what if" scenarios. Definitely a shop I recommend.

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