Terrys Auto

  • 3.9 of 5 stars
6 reviews

1240 NW 75th Street, Clive, IA, us

(515) 255-4041

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Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.4/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
3.2/5
They respond well when they screw something up
3.3/5
They take the time to explain the problems and necessary repairs
3.8/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.4/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.5/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
May 10, 2012
May 10, 2012
Aug 21, 2001
The mechanics (and Terry) don't talk down to women customers who drive old cars but don't know a thing about them. They are very busy, so you have to plan ahead, but when I had to have the car towed in they worked on it right away. I really like that they treat me like someone who can understand and make good decisions about my car when they give me the facts.
Nov 12, 2004
My experience has been similar to the others noted: Terry will always try to make time for a regular customer with a broken-down vehicle. However, he's so busy that maintenance and other discretionary work needs to be scheduled in advance. When a chain muffler shop told me I needed an entire new exhaust system, Terry's shop found a much less expensive way to repair just the part which was broken. I trust this shop.
May 10, 2012
  • N/A
May 26, 2010
They have never tried to do work that didn't need to be done or to fix something that wasn't broken. On more than one occasion, I have gone to Terry's expecting a costly, complex repair, only to be surprised by how little they actually charged.

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