Kihei/Wailea Union 76

  • 3.9 of 5 stars
2 reviews

1961 S Kihei Rd, Kihei, HI 96753, us

(808) 879-2728

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
3.5/5
They are competent
4.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.5/5
Nov 07, 2011
Feb 09, 2001
I went into this shop to get an oil and a lube, check on difficult steering, to see why my car (1982 Honda Accord) seemed to require oil so often, and most importantly to ask about white smoke I was seeing coming out of the tail pipe. They charged me $700- ($65- an hour for labor)to change the oil, do the lube, add transmission fluid, replace the oil and air filters and tell me that there was no white smoke. I insisted that there must be a reason for the smoke and they said no. They treated me like a small child who is making up stories. Two months later when the smoking was dramatically worse they then told me my seals were bad and they would have to charge me $4,000 to pull the engine and replace the seals. I eventually decided to sell the car and bought a new one. The overcharging, unwillingness to check something out thoroughly and dismissal of something they had to know was a big problem has convinced me that this station is not the place to take my car to be serviced. I think others should know about this.

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