Hicks Automotive Incorporated

  • 4.8 of 5 stars
5 reviews

25 Hill St, Ste B, Roswell, GA 30075, us

(770) 993-6755

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Nov 03, 1997
Dave Hicks and his staff of mechanics are always courteous, and helpful. My wife can take her car in to have work done on it and they treat her with care and respect. They only fix the items that need it. Many times they will tell me to hold off on a particular problem until it has to be fixed. It's not bad enough to or not necessary. Very seldom do I have to take it back. Infact, I cannot think of the last time we had to return our car because it wasn't fixed properly. They do the job right the first time. We have been dealing with Dave for 10 years and gladly recommend him and his people to our friends.
Mar 20, 2005
I have depended on Mike at Hicks Automotive for 8 or 10 years for honest efficient repair service. On the few occasions whan they couldn't fix the problem, they have always said so and not charged for the advice. There have even been a few occasions when the bill was less than I expected. Most Important, I know I can send my wife to their shop without worrying about them trying to inflate the list of additional repairs. I have recommended them to many friends.
Nov 07, 2011
Jul 31, 2005
They do it right the first time. Most of their mechanics have been there for 10 - 15 years. Hardly any turnover in personnel. That says a lot!
Jun 25, 2008
They told me the problem was not the transmission (good news) and the car was repaired and ready the same day (also good news). The original problem was less pronounced, but still there (bad news), and I needed to bring the car back (also bad news). They indicated that an additional part required replacement (bad news), but that since they had not corrected the problem, there would be no charge to me (very good news). I checked with another shop, and their estimate was about $100 higher than my cost for the original repair. The second repair would have cost about $140 dollars, most of which was for the part. A shop that made it right, and even absorbed the parts cost - extremely good news. Also, I could leave and pick up the car after hours which was very convenient.

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