Sovereign Automotive Inc Import Specialists

  • 4.9 of 5 stars
5 reviews

5015 Old Ellis Pt, Roswell-Alpharetta, GA 30076, us

(770) 569-4646

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Jan 04, 1998
These guys are awesome...great waiting room with free stuff (coffee, candy) and a knowledgeable, responsive staff. They're friendly, reasonable and they bend over backwards to make sure things are done right (the owner's wife drove me to a local ATM machine when I realized my checkbook wasn't around). The testimonial letters on their wall tell the story -- they do great work and they love Saabs.
Jul 27, 2000
Sovereign has always done a great job for me. And from what I can tell from others in the waiting room I am not alone. The dealer always had an attitude but Bob, Marilyn and Tracy go out of their way to make us feel at home and informed of what is going on. This is the way it is supposed to be!
Nov 07, 2011
  • N/A
Dec 28, 2000
After a horrible experience with another independent Saab mechanic, I took my car to Sovereign. I had already spent tons of money on a cooling system that kept producing leaks. Instead of giving me wacky excuses why every component in my cooling system was going bad like the other mechanic (i.e. my car must have been wrecked, someone put something in my antifreeze, etc.), Sovereign sought out the likely cause (a bad pressure cap?) and fixed it. So far, I haven't had any more leaks. Overall, my experience was very pleasant -- and I would recommend that anyone in the Atlanta area take the time to drive to Roswell if they need their Saab fixed.
Dec 05, 2004
I have always been impressed with Sovereign's work on my prior Saabs and I have had them do scheduled work on my new Saab. Recently they pointed out how my head gasket was leaking and told me it should be repaired under warranty by the dealer. Sovereign gave me enough information to impress the dealer that the work needed to be done, saving me a lot of future bucks.They always seem to have the customers well being in mind and I appreciate that.

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