Mark Cheesborough's Automotive

  • 3.6 of 5 stars
2 reviews

1205 Telfair St, Augusta, GA, us

(706) 774-0088

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.5/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
3.5/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
3.5/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jun 18, 1997
On the recommendation of another repair shop that really doesn't repair vehicles with carburetors anymore, took my 1985 Buick Century to Mark's Automotive. Arrived after posted hours, but someone was still there to document the work necessary. Problem was a an oil/choke light showing which suggested either an oil pressure or oil pressure sensor problem. Ray went right to work the following day and got off to a bad start when he replaced the fuel pump, because the fuel pressure was "not reading up to spec". The problem was twofold in that the fuel pump obviously wasn't the problem and didn't solve the problem, and Ray failed to call to notify me of the repair until it was already finished. Fortunately, he agreed not to charge for either the parts or labor. Finally fixed the problem with a oil pump rebuild kit and another oil pressure sensor. Again, unfortunately the pump and the sensor went in at the same time so we really never knew which one was the real culprit - the $5 sensor or the $48 oil rebuild kit. Fortunately, the price was within reason, and Ray agreed that customer relations in the future would be greatly enhanced with some better communications and with a little more logical and deliberate automotive repair methodology. All-in-all, a somewhat acceptable repair effort.
Aug 13, 1998
My aunt took her car to Mark after one of those "department store garages" told her it would cost $600 to replace the transmission. If he was dishonest, he could have done the same to her, but he replaced a $50 part. And sent her on her way. She drove that car for a few years after that with no troubles.

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