Jim Ellis Hyundai

  • 2.2 of 5 stars
1 reviews

5805 Peachtree Industrial Boulevard, Atlanta, GA 30341, us

(770) 454-6789

Email: 

Website URL: 

Is this YOUR shop? Claim it and stay up to date!

Javascript is required to view this map.

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
N/A
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
N/A
They are always honest
3.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jun 16, 2011
The customer service people are nice, but the results on car work are seriously lacking. They do offer a free shuttle for 10 miles or less, but temporary cars are not free. I don't know how much they charge for that, since I didn't need it. I also don't know how much their normal charges are for any work, because my car is still under warranty. That said, I have brought my car in no less than four times in a single month, and every time I have gotten it back, it does something worse than before. The first time the alarm was going off at random. Then it was the alarm and the air bag light would stay on. Then it was the alarm, the air bag light and the passenger door wouldn't lock. Then, this last time, my car completely quit on me on one of the busiest roads in Atlanta. One mechanic called me asking questions about my battery. I told him that it is NOT my battery since it was new and was working fine until they worked on it. Then with an an incredibly rude attitude he actually said, "Did I say it was your battery? I NEVER even said it was your battery." Really? Then why the questions about when I bought it and if it was acting up before or after I bought the battery? Yes, before or after. Sounds like he was trying to blame the battery. Anyway, needless to say, I do NOT recommend this place to anyone. Ever. If yours is like mine and is still under warranty, then I recommend going to a different dealership rather than Jim Ellis. They do not appear to care whether or not it really is fixed, since it is still in the shop as I write this. Even if it is finally fixed this last time, 4 times to get it right is absolutely unacceptable.

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute