John Erb's Svc Center

  • 4.7 of 5 stars
1 reviews

16133 N Dale Mabry Hwy, Tampa, FL 33618, us

(813) 908-3333

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Dec 19, 2010
They emphasize being fair to the customer and stand behind their work. I once purchased a set of four tires from them. After I had put about 8,000 miles on the tires, I brought the car in for an oil change. The shop owner, John Erb, looked at the tires and said that they were wearing much faster than he expected. He asked me if I wanted a new set of a different brand of tires that he thought would wear better. I asked him how much swapping the tires would cost and was shocked when he said "no charge". He did not even charge for labor, wheel balancing, etc. For most repairs, their shop rate is $95 per hour. This is more than other shops in this area charge, but I happily pay this because I know that I am not being sold repairs and services that are not needed. They usually get the job right the first time and I don't have to bring the car back a second or third time for the same problem.

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