Dewey's Transmissions and Auto Repair Incorporated

  • 4.8 of 5 stars
5 reviews

1835 Aurora Rd, Melbourne, FL 32935, us

(321) 259-0505

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Hours
 
Specialties
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jan 20, 1999
When you go to a surgeon, you expect to be cut. I recently had a trnsmission problem, which is scary enough in it's potential. I was referred by my neighborhood mechanic to a transmission specialty shop. As Tom and Ray once said on a show, "most of the cars who go to AAMCO don't need a new transmission, but they pay for one anyway". Anyway, I went, fully expecting the worst. The guy said they would check it out, perform diagnostics and let me know. I watched wistfully as my T'Bird was driven to the bowels of shop. Next day the guy called me and told me the diagnostics revealed no problem with the transmission. "Why then doesn'ty it work properly", I asked. The man told me that in past exprience with similar problems, (a situation called "neutraling out"), the problem could be solved with ythe replacement of a widget outside the transmission housing. He volunteered to replace my widget with a new one and have me drive the car for "a week or so" If at the end of that time the problem was fixed, he would render me a bill for the work. If it didn't solve the problem, he would remove his new widget, re-install my old widget and discuss the alternatives AT NO COST TO ME! There must be a catch, thought I. But lo! No catch! The new widget worked and the transmission is working well, three months later. The invoice was UNDER $150. These people have my vote for the truly honest business. The enterprise appears successful and profitable. (they don't even open on Saturday) It just goes to show you can treat people fairly and honestly, do a job well and on time and for a fair price and suceed. So many businesses today feel obliged to get as much as they can from each customer and not care about referrals and repeat business, ESPECIALLY in the automotive repair field. Three cheers for DEWEY'S Transmissionrepair in Melbourne, Florida.
Jul 12, 2000
  • N/A
Because I put a ton of miles on my 1990 Dodge Spirit, I have had the opportunity of visiting Miles a few times in the last five years. The first time was to have a complete transaxle rebuild in November 1996. Less than a year later I visited Miles again under warranty for a transaxle problem when moving in reverse. Miles charged me nothing for the warranty service since the repair work was brought to him before the expiration of the one-year warranty. The only thing I was out, was a car for about a week. The next time I visited Miles was in April 2000 and had to have the forward clutches replaced and some additional repairs. So far, so good! Miles has always treated me fairly and with respect. To be fair to all the readers, I know of one situation where a friend brought his 1991 Mazda 626 in for transmission repair. I recommended that he take his car to Dewey's because of the good experience that I had. Dewey's was never able to get the transmission right, but they did try hard. After taking the car back to Dewey's several times, there was still a considerable intermittent jerk and clunk when the automatic transmission changed gears. Miles did go out of his way to keep my friend happy though; on one of the return trips to Dewey's, Miles offered to pay $100 toward my friends rental car bill. Since Dewey's is not open on Saturdays, I think that transmission overhauls and repairs can take longer than at a competitor that is open on Saturdays; and foreign transmissions can be more tricky to work on than domestics. I do think that Miles will treat you honestly and fairly. The trick is getting your car into Dewey's the first part of the week and follow up on the status of your car periodically. I hope that I have not dissuaded you because I will continue to use Dewey's as my transmission specialist.
May 24, 2001
This is a family owned shop that has been passed on from father to sons. They have always done excellent work for me and everyone that I have sent to them. The will get the problem fixed usually the first try. If however, as in my son's case, if it takes several times of taking a transmission apart to find the problem, they will do it. They will not be beat by a problem. Miles and Mike are the two brothers who operate the shop. They are very helpful and very knowledgeable. Both are excellent mechanics. Strongly recommend the shop.
Feb 11, 2002
They were great. I was only home from everseas for a few days. They confirmed the problem I was having. They were able to fit me in, fix the problem. In fact, the price was much lower than the esitmate since not all the parts were bad. It's great to have honest mechanics who know their trade. Would highly recommend them.
Apr 24, 2005
I have dealt mostly with Miles (sp?). He always comes across straight forward and honest. Very pleasant to deal with. I have quite a bit of mechanical knowledge, and have never felt they were trying to put something over on me. I've recommended Dewey's to family and friends. I do wish they closed a little later in the evening so I could get there after work. Other than that, top notch. Larry M

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