DBI Dungan Brooks Imports

  • 5.0 of 5 stars
4 reviews

1816 St Johns Bluff Rd S # 202, Jacksonville, FL 32246, us

(904) 998-9228

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Dec 11, 2003
Terry Dungan has been a very good mechanic for my VW Cabrio. He has actually performed work for nothing that other shops charge for, for example, we had already paid for some work done he had done and when we picked up the Cabrio, he asked me when was the last time we changed the wiper blades, and I said probably a long time ago. After inspection, he said we ought to get new ones. I asked him if he had the right size. He went into his shop and fetched a pair, installed them and when I asked him how much I owe him, he said "don't worry about, I'll catch you next time." Every time since he worked on the VW, I mentioned the blades and he said "don't worry about it." He has also taken the time to check my error codes in two of my other cars literally when I happen to drive up to his shop while I waited and never charged me. The local VW dealer blew me off by saying they would charge $70.00 and I had to make an appointment. I am very pleased with DBI Imports.
Nov 22, 2006
WILL GO OUT OF HIS WAY TO HELP. VERY HONEST. NICE. HARD WORKING. WILL NOT CHEAT YOU LIKE THE DEALERSHIPS
Nov 07, 2011
Jul 30, 2009
This is an excellent shop. As a woman, I have been treated very poorly by some shops, and actually ripped off at times. DBI has been like a breath of fresh air: they go out of their way to treat customers well and do consistently great work. They are a small family-run shop and are just great people to deal with.

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