Joe Scanlon's Harvey Road Automotive

  • 5.0 of 5 stars
2 reviews

1004 W. 25th St., Wilmington, DE 19808, us

(302) 475-0369

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Jun 18, 2009
I have been a customer of Harvey Road Auto for 7 years. In that time they have always been professional, courteous, and have done great work on my car. They specialize in Hondas and Toyotas but they have worked on my wife's Ford Coutour as well with equal success. On several occasions I have gone in and suggested that they look for a specific problem. On many of those occasions Joe (the owner) has requested to check something else first that if contributing would actually be cheaper to repair then what I thought the problem is. On many occasions he has been correct and I have paid less than I anticipated. Joe has also been very honest about whether our cars are still worth repairing. He told us that it was not worth it to fix an engine problem in the Contour and that it would last the 6 months we needed it too before we could trade it in. I plan to remain a customer of Harvey Road Auto as long as they are in business.
Mar 07, 2011
I have been a customer for over 25 years. They are now working on my fourth car. I like them because, unlike dealers and most other mechanics, they treat me with respect. They explain problems in appropriate clear wording and are patient until I understand enough to make the decision. They also offer that necessary service of looking over used cars before I buy them and make recommendations. I have sent many people to them, and they have had satisfaction.

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