Brian & Jims Auto Svc

  • 4.5 of 5 stars
5 reviews

2203 West 7th Street, Wilmington, DE 19805, us

(302) 571-9277

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.6/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.2/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jul 17, 2008
Mar 21, 2009
owner is straightforward, honest
Mar 19, 2010
The absolute best shop around. Owner Jim Bifferato is straightforward and extremely knowledgeable. I have used this facility for over (20) years and have always received professional and timely service. Jim does what he says he will do and charges reasonable (very) prices. It is NOT one of those shops that always finds something 'extra' that needs to be done. Honest and ethical.
Mar 19, 2010
Honest,ethical first rate shop.
Jun 17, 2011
I have been to the shop 4 times since I moved to the area. Had a problem with turning light indicator not turning off after the turning. Didn't fix it, but the shop has replaced my turn signal flasher without asking me even though it was working - they said that it was about to burn out because it was making clicking noise then turn signal was on - which cannot be true because it was making that noise from the time the car was made. On top of that, it took the mechanic 5 minutes to put the old flasher in, yet they were going to charge me almost $30 for labor to replace the flasher. Also, they recommended changing serpentine belt even though they had replaced it with a brand new belt for me couple months ago. At least, they didn't argue with me, put old turn signal flasher in and returned me the money right away.

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