Joe Shilling Inc

  • 4.9 of 5 stars
2 reviews

5512 Washington Street Ext, Wilmington, DE 19809, us

(302) 764-2100

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jul 21, 2007
I have had excellent service from both Joe and Tom on a variety of vehicles. They are extremely honest, straight forward and will gladly inform you of options in order of cost and most effective repair. Their ability to explain clearly and concisely spans from the neophyte to the daily grease monkey range. They are extremely punctual and on several occasions have had vehicles ready far faster than I could reasonably expect and at rates far lower then expected. On one occasion, my vehicle required further work due to electrical deamons and my offer to pay for additional time was refused. If you are a car buff, it's always interesting to see what is in the bays. Being racers, they attract some interesting and beautiful old iron.
Aug 26, 2011
Joe (and I think Tom as my mechanic) were incredibly hospitable and pleasant. They called me in a timely manner to discuss repairs and took the time to explain everything to me and answer any questions I had. They even went back a second time to investigate a few more of my inquiries. I received my vehicle back promptly and Tom seemed to be an honest guy. He told me things that I didn't need done, things that I could put off and things that I should probably get taken care of. I will promptly go back with my other vehicle as well.

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