R & K Motors & Machine Shop

  • 4.8 of 5 stars
2 reviews

60 Aleph Dr, Newark, DE 19702, us

(302) 737-4596

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
3.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Oct 27, 2006
The shop is run by a european car specialist, overflowing in customer Benzes, Bimmers, Porsches, and even a few Italians. They're very busy, which leads to long times in the shop, but they're honest and thorough. I had my car towed in because I couldn't start it, and I was new to the area: I had called another shop listed on cartalk and was told that R&K was the place to bring a German import. So I get a call the next day, fearing the worst, and it turns out that it's just the fuel filters. I like honest. So while it was there I decided to have them switch out the long-overdue front end suspension components to feel better about paying for a tow for $40 in parts & labor. I also asked them to replace the timing chain since the car was a few mi under 400,000 (it's a Benz diesel) just to be safe. When I got it back though, I ended up having to purge the fuel lines by loosening them and cranking the motor until they spat fuel, then tightening them one-by-one until the motor would catch. Also, the managing mechanic (Robert, IIRC) pointed out a broken vacuum hose fitting between my overboost solenoid and a hose to what I think is the wastegate. I ended up fixing that myself with some Pep Boys vacuum hose, thus resolving a low-power problem I've had for nearly 6 months (and not knowing the area that well, I'd been too wary of bringing it to a shop, let alone the dealership). As far as I'm concerned, I know where my tank will be getting its fluids, lubes and major work from now on!
Jun 06, 2011
For over 20 years I have been VERY happy with R&K's service. They are a family owned business with expertise and integrity. They have worked on multiple European cars I've owned. They "give it to you straight" and provide the information and guidance you need to make informed decisions. I have recommended R&K to many friends who have also been very pleased with the service.

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